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Refund Policy

Refund Policy

You may cancel your reservation any time by sending us a note at info@transsiberian.com. The amount to be refunded is determined according to the Refund Scheme below, excluding the 15% non-refundable reservation fee, which is refunded on special conditions listed in your Tour Contract. The refund will be transferred to you within 14 business days upon reception of your cancellation.

Refund Scheme*

  • 85% 60-41 days before the tour start date
  • 70% 40-25 days before the tour start date
  • 50% 24-15 days start date
  • 25% 14-7 days start date
  • 0% 6-0 days start date Bank charges and other service fees are not refundable.

Exemptions:

*CRUISE PAYMENTS

Cruise payments will be refunded 50 percent upon cancellation within 2 months (60 days) prior to departure. 60 days or less prior to departure cruise payments are non-refundable.

*SPECIAL OFFERS

Special offers are mostly last-minute offers and for a limited time only. Therefore payments for these offers cannot be refunded.



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