Service Gurantee

This website has been developed by an established tour operator with more than 20 years in business. This experience, as well as proficiency in web technologies, enables us to provide complete assistance for developing and realizing Trans-Siberian travel itineraries. Since 1991 we've helped thousands of adventurers to take the trip of their lifetime - and we'll be happy to assist you!

TSRTO stands behind its services and guarantees your satisfaction.

All customer support and payment processing is provided by the USA office of TSRTO, which is:

• duly registered with Secretary of State,
• authorized to sell travel in the USA,
• is a proud member of American Society of Travel Agents
• is a member of National Tour Association
• is a Supplier Member of United States Tour Operators Association
• is a member of National Association of Passport and Visa Services
• is a member of Travel Consumer Restitution Corporation. This corporation requires each Seller of Travel to have an account with them and protects customers. If we fail to provide what we promise, you can seek retribution from this government owned fund.

• Tour Operator: 77-OF-20013
• Tour Agent: 77-AF-20115
• Certificate: ROSS RU. Y141. M00389
• Financial Guarantees

• St Petersburg
• Moscow
• Yekaterinburg
• Novosibirsk
• Irkutsk
• Vladivostok
• Ulaanbaatar
• Beijing

Tour Operator and Tour Agent Licences

Mission of TSRTO

We aim at promoting Trans Siberian Railway as one of the most beautiful, challenging and motivating travel destination.
Our mission is to:

• Provide the travel services to Russia and CIS countries on the highest professional level.
  
• Promote the diversity and cultural heritage of Russia while increasing cross-cultural meetings and tourism.
  
• To increase awareness of the Russia's ecological and natural richness through organizing specialized travel programs.
  
• To educate the general public about the Russian culture and fine arts and contribute to cultural awareness and participation in the community.
  
• To promote the study of the Russian Language and the appreciation and understanding of the cultures that use this language as a means of expression.